Your account’s monthly fees will be charged on the last day of each month. In case your account was opened after the 1st of the month, we will charge just for the days left in the current month that your account was approved.

We are sorry to hear you are thinking of leaving. Please let us know if there is anything we can do to change your mind: [email protected]
If you have firmly decided to close your account the operation is completely free, but you should keep in mind that all your arrears must be covered.

The same working day as the request is received.

The verification process usually is near-instant.

For the most prompt verification please check if the document is:

• Valid;
• Issued by the government;
• Showing a photo of your face;
• In high resolution;

• Fully visible, not cropped, or obscured.

If your check fails, please try again. Make sure that your images are clear and that all document photos are readable without any blur or reflection, and that they follow our documentation requirements.

If you are still having trouble verifying your identity, please email our support team: [email protected] We will get back to you as soon as possible.

The pricing is assigned for every customer individually.

The evaluation can be based on the risks related with:

• ID issue country for directors, UBOs, shareholders;
• Country of incorporation of the company;
• Country of incorporation of the companies forming the ownership structure (if any);
• Country of location of headquarters;
• Nature/risk of business activity.

It usually takes up to 2 business days for your application to be reviewed.

The whole onboarding process can take from couple of hours to couple of weeks, depending on the complexity of the structure, jurisdictions involved and business activity.

Please note that close co-operation is required for smooth and effective onboarding.

Wirezee see these business areas as having higher risks:

• Cashback services;
• Binary options or illegal gambling / trading;
• Chemicals and related products;
• Debt collection;
• Drugs, any substance mimicking illegal drugs and any product intended to be used to create drugs (seeds, etc…);
• Escort, Adult and Dating with sexual intention;
• Foreign Exchange businesses;
• Individuals, entities, or countries subjected to international sanctions;
• Multi-level marketing, pyramid schemes, get rich quick schemes;
• Nonprofit organizations and charities from countries outside of European Economic Area and/or European Union;
• Pornography / Prostitution;
• Running an auction house;
• Selling second-hand cars;
• Shell Banks;
• Trading in prime-bank guarantees, debentures and letters of credit or medium-term notes;
• Unregistered charities are not supported from any regions;
• Unregulated Money Service Businesses (MSB);
• Unregulated casinos or Forex;
• Unregulated lending businesses;
• Unregulated remittance businesses;
• Video-game arcades;
• Weaponry, military and semi-military goods and services;
• Weapons (including weapons of historic significance), military software, or any other goods or services intended for military use;
• Trading in precious metals, stones or art;
• Ponzi, Pension / illegal schemes;
• Selling or trading protected animals;
• Tarot and fortune telling;
• Unregulated Trade of restricted and/or endangered animal species and products derived from them;

If you are not sure about your activity or whether you have any concerns about our ability to approve it, please contact [email protected] before beginning our online application